Frequently Asked Questions
Everything you need to know about shopping with Denton Main Street Association
How long will it take to receive my order?
Standard shipping typically takes 3-5 business days. You will receive a tracking number via email as soon as your package is dispatched.
Can I pick up my order in person?
Yes, we offer a 'Local Pickup' option at checkout for those who wish to collect their items directly from our downtown location during business hours.
What is your return policy?
We accept returns on most items within 30 days of purchase, provided they are in their original, unused condition. Please note that some event tickets or perishable goods may be non-refundable.
Do you offer international shipping?
Currently, we only ship within the United States. We are looking into expanding our shipping options in the future.
What payment methods do you accept?
We accept all major credit cards including Visa, Mastercard, American Express, and Discover, as well as digital options like Apple Pay and Google Pay.
Are your products locally sourced?
Many of our items are curated from local artisans and businesses within the Denton community to support our local economy and showcase unique regional talent.